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Responsible Disclosure Policy

Responsible disclosure

We take the security of our platform and the safety of our customers seriously. If you discover a security issue, we welcome your help in keeping Salers safe and we will work with you to put it right.

How to report an issue

Send us a clear description of what you found through our contact page. Include the steps to reproduce it so our team can investigate quickly and accurately.

Our promise to you

  • We will acknowledge your report and keep you updated on our progress.
  • We will work to fix confirmed issues as fast as we can.
  • We will treat your report with care and respect.

Please do

  • Give us reasonable time to fix an issue before sharing it publicly.
  • Never access, change or delete data that does not belong to you.
  • Avoid any action that could harm our customers or disrupt our service.

Acting in good faith and within these guidelines means we will not pursue action against you for your research.

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Our friendly care team is ready to assist you.

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